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'Not meeting my Christmas vibes:' Package delays leave residents frustrated

14 hours 54 minutes 13 seconds ago Friday, December 20 2024 Dec 20, 2024 December 20, 2024 7:59 PM December 20, 2024 in News
Source: WBRZ

BATON ROUGE - As the countdown to Christmas continues, some residents are frustrated by packages delayed by weeks with no reason for the lateness.

Jessica Hebert said she ordered her son's Christmas gift three weeks ago. At last check, the package was in Memphis, Tennessee. But just days before, the package was in the city of Baton Rouge.

"I'm like what in the world? How did it get from Memphis to Baton Rouge then back to Memphis?" Hebert asked.

Hebert went to her local post office in Brusly and was told the Baton Rouge post office was rerouting packages due to technology problems.

"She told me that the Baton Rouge post office is down to some glitch or error and that's why everything is being bounced back," Hebert said. "Hopefully it comes in in time, but if it doesn't I guess he'll just have a late Christmas present when it does decide to come in."

The delays could be caused by lower numbers of seasonal staff. In an October press release, USPS shared the postal service was only hiring 7,500 seasonal staff as opposed to the 10,000 hired last year.

Hundreds of people commented on the WBRZ Facebook page, sharing their experience with package deliveries this holiday season.

One of those people waiting for a delivery is Katie Jenkins. She ordered a gift from Walker to be delivered to her home in Zachary with two day shipping.

"I see that it made it to Little Rock, Arkansas. I think there had to be some kind of problem. It's coming from 45 minutes away from Walker to Zachary," Jenkins said.

Jenkins said she did not want to drive across the metro area, a decision she now regrets.

"There's definitely some frustration and I'm not feeling merry, not feeling merry and it's not meeting my Christmas vibes."

WBRZ called and emailed officials with USPS and also visited the Baton Rouge post office location on Florida St. and are waiting for answers regarding package delays.

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